Step 5: Inform your supply chain
Step 5: Inform your supply chain
Don't forget to tell your customers and suppliers what you are doing, as your alternative may have implications for them, too. Why not publicise your substitution? It could help you to gain an advantage over your competitors.
Keep in mind that your clients are also aware of the new substances or processes you are using. They can then make sure the necessary information is passed on to their clients.
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