Chesar support temporarily suspended until new version is released

ECHA/NA/12/19
News alert
Media enquiries: ECHA Press

The ECHA Helpdesk will temporarily suspend Chesar support from the day of the "Live demonstration of Chesar 2.0" webinar on 21 May 2012 until the release of Chesar 2.0 scheduled for the end of June 2012.

Helsinki, 15 May 2012 - On 18 April 2012, ECHA announced the release of Chesar 2.0 by the end of June 2012 and a webinar with a "Live demonstration of Chesar 2.0" on 21 May 2012.

The ECHA Helpdesk will also temporarily suspend its customer support for the Chesar tool on 21 May 2012. The ECHA Helpdesk service will resume for Chesar 2.0 users once the new version is released. This will allow ECHA to focus efforts on the final testing of the new version and preparing the required documentation to support the new tool.

The ECHA Helpdesk will continue all other services as normal.

Users are strongly encouraged to start using Chesar 2.0 once it is released.